Sick and tired of your latest gadgets messing up?
There are many positives that come with the vast improvements in technology over the last few years, however, it seems that with great advancements can come bigger opportunities for things to go wrong!
Along with many positives, several issues can also occur even with the newest of products you purchase such as Sky Q.
If your Sky box keeps coming up with an error saying ‘Sky error mr209,’ here are some tips to follow that should sort out your issue and get you back to watching your favourite programmes!
Why is ‘Sky error mr209’ appearing on my TV?
The first thing to do when working with a connection issue is to reboot your Sky boxes. Follow these easy steps to rebooting your boxes:
- Turn off you Sky mini box at the wall and wait about 30 seconds and then turn it back on.
- If that still hasn’t worked, it might not be just the mini box that has lost connection. Try switching both the mini box and the main box off at the wall for another 30 seconds, then turn the main box back on first.
- Wait about 3 minutes for it fully reboot and then turn the boxes back on.
Improving your Wi-Fi connection for a better online experience
I’ve rebooted my Sky box and ‘error mr209’ is still showing
If rebooting the boxes didn’t work for you, another issue could be that you need a WiFi booster to bump up the connection between your main box and your mini box.
Luckily, if you give Sky a call they should be able to send out a WiFi booster free of charge!
Have you tried resetting your network connections on your Sky box?
Sometimes the network settings in your Sky box are the problem with the errors you are seeing. If you look at your network settings it will only show you that your mini box is connected to your network at home.
The easiest option if your network connection has been lost completely, or simply doesn’t work, is to follow these steps:
Sky Home page > Settings > Network > Setup > select the Reset option and confirm it.
This should reboot your network connections and give you the option to connect again to your home network.
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Still not working?
If you’re still having troubles with your Sky showing error code mr209, please don’t hesitate to give our team a free call on 0800 433 7963 today.
It may be an issue that needs to be looked at in person and if so, we can arrange for an engineer to attend and diagnose the problem.