Why Choose us?
WELCOME TO DIGI HELPDESK
Get In Touch
Looking for Technical Assistance? Get in touch with our team today by either phone or email.
Call 0800 433 7963
General Questions
Find the answers to our most frequently asked questions
What technical support do you provide?
Here at Digi Helpdesk, we offer technical support on all of your digital equipment. This includes your Digibox, computer, telephone, broadband, tablet, printer, television and remote controls.
Can I cancel anytime?
Yes.
You can cancel your service with us at any time, if you have already paid we will refund you in full.
Do you send technical engineers to my residence?
Sometimes if we can’t fix a problem over the phone, we may send a technical engineer to your residence to provide technical support in person. Whatever is needed to get your technical issue resolved Digi Helpdesk will find a way.
Do you really answer calls within 10 seconds?
Yes, we do.
In fact, if your call is not answered within ten seconds, we will refund you and continue providing support for a year!
Where is Digi Helpdesk based?
Digi Helpdesk is based here in the UK – we do not use overseas call centres.