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Microsoft Teams inactivity timeout: How to reset your status and more

Working from home has become ‘the new normal’ for many of us.

The Coronavirus pandemic of 2020 has seen anyone with the capability of working remotely, doing just that.

And from Slack to Skype, Zoom and HipChat, there’s no end of work communication apps available these days.

As well as all the other chat apps available, Microsoft Teams is an app designed to help companies communicate. Working remotely shouldn’t be a chore.

Let’s take a look at the Microsoft Teams inactivity timeout, how to reset your status and more.
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Microsoft Teams inactivity timeout

When using Microsoft Teams, you’ll more than likely notice that should your computer or Mac become idle, that an automatic inactivity timeout takes over. For many, this may be a nuisance as the activity status may not be reflective of what you’re actually doing at work.

If you’re inactive on Microsoft Teams for five minutes your status will change to ‘away’.

Unfortunately, this feature can’t currently be disabled. However, you can download additional apps to help with this issue. Both Mouse Jiggler for Windows and Caffeine for Mac users can make keep your device in use so that the inactivity timeout doesn’t occur.

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Microsoft Teams reset status

With Microsoft Teams, users can add a status message if they’re to leave their workstation. Using the settings you can even add a note such as “Gone for a walk” or “Gone to the shop”. You can also add a time limit on this status under ‘clear after’ > today, one hour, two hours.

If you’re having trouble changing your status on Microsoft Teams, whether you’ve left the computer to go for a break or had to take a phone call on another device, let’s take a look at how to reset your Microsoft Teams status.

The status’ available on Microsoft Teams are as follows: Available, Busy, Do Not Disturb, Away, Be Right Back.

At the bottom of the status list, you should see an option to “Reset Status”. Click this and your status should be refreshed if you’ve been away from your workstation for a while.

To save time, you can alternatively use the command bar on Microsoft Teams to change your status. Enter “/available”, “/away”, “/dnd” or “/busy” into the command bar and your status will change.


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Status delay on Microsoft Teams

We’ve established how to change your status on Microsoft Teams, but many users of the app have reported a delay when changing their status.

There have been some known issues with Microsoft Teams’ response time when changing your status, however, these glitches should be fixed as of May 2020.

Ensure that you’re using the most up-to-date software and try signing out of and into Microsoft Teams before anything else.

Note that if you’re inactive for five minutes or more, your status will automatically change to “away”. Also, your Microsoft Teams may work in-sync with your calendar. If you have a meeting scheduled, your status will reflect this.

To remove this automated feature, head to the Outlook Web App. Click gear button > “Mail” > Mail > Automatic processing > Automatic replies > tick “Don’t send automatic replies” to turn off “Out Of Office” setting.

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