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BT Hub 4 flashing orange light explained: Why does it happen? What to do

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One of the UK’s most trusted telecommunications giants, BT, created a reliable router that they say is both powerful and fast in May 2013 – the Home Hub 4.

Whether your watching Netflix or working from your desk, you can look forward to rapid Wi-Fi signals in your home.

When turning on your router, the lights will show the connection status. But what does it mean when the BT Hub 4 displays a flashing orange light?

Envato Elements – BT Hub 4 flashing orange light

What does a flashing orange light mean on my BT router

When the orange wireless light is flashing, this means that your Home Hub is in “WPS automatic connection mode”. This is nothing to worry about, your Home Hub 4 will work as normal within a matter of minutes. Press the wireless button to connect.

If the Hub’s power light is orange, this signifies that there is something wrong, we outline below some steps to take to get your router working again.

After troubleshooting, the light should stop flashing and become solid, this means that the router is working but has still not connected. When the orange light turns blue, your Hub should be working fine.

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What if my BT router does not connect?

Firstly, if you’re having trouble with your BT Home Hub 4 – don’t panic.

Almost everyone who has home broadband experiences the odd issue with their Wi-Fi and after going through the following troubleshooting tips, things should be up and running again in no time.

The BT Home Hub 4 is dual-band meaning that it throws out two Wi-Fi frequencies for you to connect to. It works on both 2.4GHz and 5GHz.

However, according to BT, some devices struggle with the fact that there are two different frequencies but only one SSID.

BT lists the following devices as those which regularly encounter issues:

  • Apple devices including iPhone 5 and Apple TV
  • Some Android smartphones
  • Xbox

The first way to combat this issue is to create another SSID. You can do this by following the steps from BT online here.

If your BT router isn’t connecting, you can always attempt to reboot the whole system by turning everything off at the wall, waiting 30-60 seconds, then turning everything back on again.

If the system is now refreshed and ready to go, then that was a pretty simple fix. However, if you’re still not online, there are some more solutions to run through.

Always check your service status if the internet goes down. To do this, enter your BT landline telephone number into their online service status checker here. If there’s a temporary problem in your area, this will show on the service status checker.

How do I know my BT Hub is working?

If your Hub is up and running you should ensure that it’s switched on properly and no wireless lights are showing – wireless lights only show up when there’s an issue.

When setting up your Hub, situate your device close to it to establish a good connection.

If your still having issues with your BT Home Hub 4 please do not hesitate to contact Digi Helpdesk on 0800 433 7963 free today.

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