Xbox One error 0X82D40004: A simple fix with our handy tips!

When your Xbox One encounters an issue, it shouldn’t take forever and a day to get things sorted, so if error 0X82D40004 comes up here are some tips to get back to gaming.

Xbox One is the eighth generation console from Microsoft that took the world by storm when it launched in competition with Sony’s PS4 back in 2013.

It was one of the most powerful gaming consoles ever brought to market and graphically stunning games were coming out to make use of all that processing power.

As we move into 2020 we move ever closer to the next generation of gaming consoles from the two tech giants. But for now, we’re still very much involved with the Xbox One and therefore need to deal with its error codes.

If you’re dealing with error 0X82D4004 alone and don’t know where to turn, we’ve got your back, keep on reading where you can learn the solution to your issues.

xbox one error 0x82d40004
Mack Male https://commons.wikimedia.org/wiki/File:Xbox_One_Controller_(11044311844).jpg

What is causing Xbox One error 0X82D40004?

You might see an error message appear: “If you have a game disc, insert it now. Otherwise, make sure you’re signed in to Xbox Live. If you don’t have rights for playing it, you’ll need to buy it at Microsoft Store.”

This is because the error is saying that Xbox is having trouble checking you own that game or have usage rights for the said game you’re trying to play.

Luckily we have some solutions to this and the reasons why it happens are varied but it’s normally just a glitch.

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This is the easiest way to solve the error

Try these tips to get the game working:

  1. Insert the game disc. Even though the game might already be installed on your Xbox, the physical disc is needed to check the license before it can be launched.
  2. If the disc is already loaded, see if it’s dirty or scratched. If needed, wipe the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom faces.
  3. Then re-insert it and try launching again.

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What to do if that hasn’t worked for you

The next thing you can try is simply restarting the Xbox and see if it was a glitch causing the issue.

If that doesn’t work then you can try uninstalling and then reinstalling the game you are trying to play, although this could be a long process depending on your WiFi speed. Please note: This shouldn’t erase your game saved data if you don’t delete the data saved within the Xbox relating to that game.

To do this, starting from the Xbox One home screen, press the Xbox button to bring up the dashboard, then select the “My Games & Apps.” Highlight the tile of the game you would like to remove from your hard drive and press the Menu button on your controller.

Select “Manage Game” from the pop-up menu that appears.  Choose “Uninstall all,” and the game will be removed from your hard drive. Then reinstall the game when it gives you the option to.

If you’re still having issues then feel free to give us a call on 0800 433 7963 or drop us a message on our Facebook page and we will do our best to help you.

 

ARE YOU HAVING ISSUES WITH YOUR DIGITAL DEVICE? CALL DIGI HELPDESK TODAY ON 0800 433 7963.