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Why is Netflix blurry on my Smart TV? How to stream series in high resolution

why is netflix blurry on my smart tv

When sitting down to watch a Netflix series, the last thing anyone wants is for the picture to be blurry.

From Ozark to the recently uploaded seasons of Keeping Up with the Kardashians, Netflix has something for everyone.

The streaming service, which was founded in 1997, has over 190 million paying subscribers today. Netflix is one of the most popular streaming services alongside Amazon Prime Video, Now TV, Disney+ and Apple TV. However, it doesn’t seem as though every customer is 100% satisfied as many have reported issues with resolution.

So, without further adieu, let’s take a look at why Netflix is blurry on some subscribers’ Smart TV.

why is netflix blurry on my smart tv
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Why is Netflix blurry on my Smart TV?

Netflix may appear blurry on a Smart TV because of the selected plan that’s in use.

Depending on the plan chosen to watch Netflix content, the resolution will vary.

Netflix users opting for a Basic subscription can stream in Standard Definition. A Standard subscription gets you High Definition content and a Premium account means that you can stream in 4K or Ultra HD.

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How to change Netflix quality on TV

If, despite paying out of HD or 4K content, Netflix is still appearing blurry on your Smart TV, here are some pointers to run through.

  • Firstly, check that the Netflix settings aren’t inhibiting the content from streaming in HD.
  • Ensure that the Smart TV or device you’re streaming Netflix on is capable of HD output.
  • Try signing out of Netflix, then signing back in again.
  • Check any connections or cables, a faulty HDMI lead could be to blame for poor picture quality.
  • Internet speed is also a very important factor. If your internet is running very slowly this can affect streaming of any video content. Consider installing a Wi-Fi extender in your home to boost the connection and ensure steady streaming.
  • If you suspect a poor internet connection could be to blame, try rebooting the home hub.
  • Android devices may have more difficulty in streaming in HD as it doesn’t seem that HD is supported for many models.
  • Ensure that your TV is up-to-date. Netflix states that “devices must run the latest firmware for HD playback to work”.


Netflix SD vs HD comparison

While Netflix users subscribing to a Basic plan only get the content in SD, it comes at a great price of £5.99 per month.

For £3 more, subscribers can get the same content but in HD with a Standard subscription. For £8.99, users can also stream on two devices at the same time, rather than one.

With a Premium Netflix account, priced at £11.99, users can watch on four different devices at the same time.

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