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What is Sky Q error MR204? Diagnosis and solutions for this common issue

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Sky TV in 2020 has jumped from simply being TV service to offering a whole host of devices with its new Sky Q system.

In any home, Sky Q is a great addition. Apps, programmes, catch up and a tonne of optional packages all at the tips of your fingers. The latest system from Sky really takes home entertainment up a notch. But, even the best technology can sometimes encounter an error code or two. There are a variety of factors that come into play when dealing with an error code. However, they’re often a simple fix.

We look at Sky Q error code MR204 – from what could be causing it to how to solve this frustrating error code.

Sky Q error MR204
Sky Q error MR204

What causes the Sky Q error MR204?

Let’s take a look at what could be causing Sky Q error MR204. This error code may also pop-up with a message saying that it “has failed to connect to your network”.

This error message points to one issue in particular and that’s with the network. This could mean network settings need altering, or you may just have a faulty WiFi signal.

Other factors such as the weather can play a part in a network connection issue. If you’ve experienced bad weather as of late and your WiFi signal doesn’t normally cause you any issues, then perhaps try turning the Sky system off and on at the wall. Once rebooted, things may work as normal if it was something as simple as the weather.

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How to get around a poor WiFi signal

You can test your WiFi strength here to determine if it is really the issue in this instance.

Sky TV can install a free Sky Q booster if they determine that your broadband is too poor to support the signal.

If you suspect that you’ve got a weak WiFi connection then we’d advise investing in a WiFi booster which can be purchased online from stores such as Argos for around £20.

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How to fix Sky Q error mr204

The first thing to try is simply restarting your Sky Q main box by switching it off at the mains, wait a few minutes and turn it back on to reset the system.

If that doesn’t work then you can try restarting your router to see if the WiFi connection has hit a glitch and needs to reset, once again switch it off at the mains and reconnect in a few minutes time.

Another factor to consider is whether your Sky system is fully up-to-date.

Go into your Sky Q settings and make sure that all software updates have been downloaded, because if there is one outstanding then this could cause network connection problems.

Finally, if you have a system comprising of a main box and mini boxes, we’d advise moving the Sky Q boxes closer together to see if this solves the problem.

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