Whether you’re team Apple or team Samsung, one thing’s for sure, you’re the owner of a Smartphone. Across the world, 3.5 billion people own Smartphones, so it’s safe to say they’re a major part of everyone’s lives in 2020.
Samsung is a leader in the Smartphone realm and almost everyone has that friend who’s opted for Android.
On the whole, Samsung Smartphones deliver on all fronts. But from time to time, even the biggest names in tech can make a mistake.
So, what is the Samsung “find my phone” notification? Why did you receive it and how can you turn the function off?
What is the Samsung “find my phone” notification?
February 20th 2020, saw Samsung Smartphone owners confused by an odd notification that came through to their phones.
Many Samsung Galaxy users reported receiving a notification from Samsung’s Find My Mobile app which read “1” with another “1” below it.
They also stated that clicking on the notification didn’t do anything which started to worry Samsung phone owners.
A few hours after the notification was sent, Samsung reported that the messages were sent accidentally during an internal test.
— ʞooן noʎ ǝpɐɯ (@lrichardson727) February 20, 2020
Why did Samsung send out the alert?
According to Samsung, there was no reason for the alert being sent out. It was simply a mistake on their end while they ran internal tests.
Many Samsung phone users were, quite understandably, worried to receive the notification. The “Find My Mobile” app is much the same as Apple’s “Find my iPhone” app and can help the owner of the phone remotely locate or lock their device.
Using the app, Samsung users can also back up their phone data as well as delete local data on their device.
Taking to Twitter, Samsung Help UK apologised for sending out the notification:
“Recently, a notification about “Find My Mobile 1” occurred on a limited number of Galaxy devices. This was sent unintentionally during an internal test and there is no effect on your device. We apologize for any inconvenience this may have caused our customers.”
— Will (@Will87975869) February 20, 2020
How to disable “find my phone” on Samsung
To disable the “Find my phone” feature on a Samsung phone, please follow the steps below:
- Head to your phone “settings”.
- Click on “Lock screen and security”.
- Scroll down to “Find my phone” and select.
- Find the “Reactivation lock” option and un-tick the tick box.
- To confirm it’s definitely you carrying out this change, you’ll be asked to enter the password of your Samsung account.