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Is your Sky Internet Down In Edinburgh: Find Out Why And Get It Working

sky internet down edinburgh

Recently, thousands of Sky users have complained that their internet is down in Edinburgh, Penicuik, Ipswitch, Shrewsbury, Croydon, and Blackpool.

Sky broadband is an ultrafast broadband service in the UK and uses ADSL broadband technology. They have also recently introduced Sky Fiber. It comes with Sky Q router/hub which is very easy to set up.

However, there was a huge spike of reports on users facing intermittent and total Sky internet outages throughout the United Kingdom. This article will help you find out why the Sky internet is down in Edinburgh and other parts of the UK and when your internet service will restore.

Sky broadband problems today

Sky Broadband problems in London

Today, Sky broadband customers across the UK experienced a major outage. On the Sky Twitter page, a frustrated user tweeted in a funny way that his boss complained that Sky’s various not working. The user looked out the window and his boss said “Not that Sky” and then pointed to the computer and the TV.

Afterwards, the Sky help team shared information on their Twitter account that they are investigating the issue. They also tweeted that they are trying their best to fix the issue as soon as possible.

A large bulk of Sky complaints on Downdetector appears to be coming from East and Central Scotland. However, there are other affected places such as Shrewsbury, Croydon etc. According to the Downdetector stats, 98% of users have complained that their internet is down, 2% said their TV is not working, and 1% reported a total service outage.

How do I find out if internet is down in my area?

To check if your Sky internet is down in your area or there is an issue at your end, follow these steps.

  • Use another device to see if you are experiencing the same broadband problem
  • Disconnect few devices from the Sky Q box and check if the internet service is back
  • Reset and reboot your Sky Q box and try to reconnect
  • Run a ping test on your PC and log any errors
  • Check the router’s IP address and see if it starts with 192 or not
  • Plug the device directly with the Ethernet cable and see if that fixes the internet connectivity problem
  • Ask your neighbours and verify that you are not the only one experiencing the internet issue
  • Go to Downdetector and check if other users in your area are lodging the complaints same as yours
  • Check the Sky Twitter page for any updated news on engineering works in your area

Sky outage map

Sky internet down in Edinburgh and UK

If you want to know whether or not your residential or office area is experiencing a Sky outage, visit the following websites for a complete outage map.

  • Downdetector.co.uk
  • Istheservicedown.co.uk
  • Outage.report/gb/sky
  • Sky.com/help/servicestatus/
  • Twitter.com/SkyHelpTeam

How do I report a Sky broadband fault?

If you are experiencing a broadband issue in your area or property, you need to get in touch with the Sky helpline to report the problem. There are two ways you can do it.

First, go to the Sky broadband website. Next, tap on the chat icon to chat with a Sky support personal.

If you prefer to talk to someone at Sky instead of chatting, call 03337591018 for general inquiries such as an outage in your area. Furthermore, you can ask them to reroute your call to the Sky technical department to fix the internet issue on your property.

The below reports may not be up to date and only display reports that happened in the past, we will always try to update the information on this article but please talk directly with your service provider to find up to date accurate information on if your services are down in your local area.

Edinburgh internet down

sky internet down edinburgh

Thousands of Sky users reported that their internet is down in Scotland, primarily Edinburgh and its surrounding areas. The users were not able to use Sky internet service due to an outage today. Almost 98% of users are experiencing internet connectivity issues.

This is not a new case when it comes to Sky broadband issues in Scotland. The same outage happened in September, August, July, June, and January of this year.

However, back in those months, a lot of people worked from home due to Covid restrictions. They relied on their internet connection to do daily tasks. Sky broadband outages affected their productivity and rallied them to switch to other broadband services or exhaust their mobile data packages.

Internet firms in the UK are entitled to pay out £8 for each day if your broadband service is not repaired after two days of no service. However, in this case, Sky outages normally last for a few hours that rob you of your compensation and cause frustration every other day. But we recommend that you contact Sky and ask them for compensation as soon as you experience a service outage.

Now getting back to the issue on hand, Sky Tweeted that their engineers have sorted out the issue and the internet service has been restored. However, the users on Downdetector are furious as these outages are getting common day by day in short intervals.

Sky broadband down Penicuik

The below reports may not be up to date and only display reports that happened in the past, we will always try to update the information on this article but please talk directly with your service provider to find up to date accurate information on if your services are down in your local area.

Sky internet Down Penicuik

Sky broadband users reported that their internet is down in Penicuik.

  • 70% of the Sky customers are experiencing internet issues
  • 12% reported that they have a poor WIFI connection
  • 3% of users are experiencing a complete blackout

An annoyed user complained on Downdetector “Taking about 2hrs or more to download a program on sky tv been playing up for two days”. Sky stated that their engineers are working on-site and the internet service will restore shortly.

Sky broadband down Ipswich

The below reports may not be up to date and only display reports that happened in the past, we will always try to update the information on this article but please talk directly with your service provider to find up to date accurate information on if your services are down in your local area.

Sky internet down in Ipswich

Reports, Sky broadband users in Ipswich from different postal codes and nearby areas reported an outage. The graph on istheservicedown.co.uk determines an outage as the number of complaints is higher than their standard baseline users complaints.

Identical to the Sky broadband issue in Penicuik, 70% of Sky customers are experiencing internet issues. The Sky support staff tweeted that they are working on it and the internet service will be restored shortly.

Sky internet down Shrewsbury

The below reports may not be up to date and only display reports that happened in the past, we will always try to update the information on this article but please talk directly with your service provider to find up to date accurate information on if your services are down in your local area.

Sky internet down Shrewsbury

Users in Shrewsbury reported an internet outage on Downdetector. The issue originated from Shrewsbury and affected the surrounding Belvidere, Herongate, Radbrook, and Edgebold areas.

The comments posted on Downdetector and Istheservicestilldown by Sky broadband users show that the service was down for a while.  The user also reported reception issue as well Sky internet down Croydon

Sky internet down Croydon

Living in Croydon and wondering why you can’t connect to the Sky internet? Is your internet speed too slow that you can’t browse anything or watch your favorite TV program?

According to valid sources, it is stated the Sky is experiencing internet issues in Croydon along with London and surrounding areas. Most likely, the issue appears to have originated from the Sky servers. The Sky support staff tweeted that the engineers are looking to fix the problem as soon as possible. However, they gave no more detail on the cause of the issue or when it might be fixed.

Sky internet down Blackpool

The below reports may not be up to date and only display reports that happened in the past, we will always try to update the information on this article but please talk directly with your service provider to find up to date accurate information on if your services are down in your local area.

Sky internet down Blackpool

Reports, all of a sudden, hundreds of Sky users in Blackpool reported that their internet is down for most of the day. A huge number of comments on Downdetector forced the Sky representatives to update their Twitter page with new information regarding the ongoing broadband outage.

For now, Sky staff is working on the issue and it seems that the internet service will get back to normal shortly. The Sky internet users in Blackpool are switching to mobile data to carry out their necessary online activities for the moment.

Conclusion

Sky internet can be down due to a technical server error or ongoing repair works in Edinburgh and throughout the UK. Therefore, we recommend that you visit third-party websites for a complete outage map before diagnosing internet issues on your property.