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Microsoft Teams loading forever on a Mac? Get the app up and running

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Does Microsoft Teams seem to be loading forever on a Mac? Here’s a look at what to do to get the platform up and running again.

There are many more people working from home in 2020 due to the Coronavirus pandemic. But, thanks to video conferencing platforms and apps, the process has been made slightly easier.

Combining a workplace chat function, video conferencing, file storage and more, Microsoft Teams is like Skype for business and Slack rolled into one.

The platform is a great fit for many businesses however if when using Microsoft Teams, it seems to be loading forever on a Mac, this can be very frustrating.

microsoft teams loading forever mac
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Microsoft Teams loading forever Mac

When loading up Microsoft Teams for a work meeting, the last thing anyone needs is the app ‘loading’ for hours on end. This error often sees Teams users in a cycle of waiting patiently, deleting the app and re-downloading again to then be faced with the same loading message again.

So, let’s take a look at how to get this issue rectified on a Mac. Note that it’s always important to keep your Mac OS fully up-to-date and check for updates regularly.

Although many have already tried this fix, it’s always best to start with the most simple solutions first. By moving the Teams app to the bin, the app and its cache will be deleted.

  • Right-click Teams in the dock (bottom of screen) > Options > Force Quit.
  • Finder > Applications > Microsoft Teams > move it to Bin.

Now, head to the official Microsoft site and download Teams again. Rebooting the Teams app and using the latest available download will sometimes rectify the issue.

A few other things to consider include:

  • Checking if your Mac’s antivirus software is inhibiting Microsoft Teams from working.
  • Ensuring that the network connection is solid – is the Wi-Fi signal strength sufficient?
  • Creating a new Mac user profile and installing Microsoft Teams as a new user can fix the issue.

If the app loading issue still remains, login to your Microsoft account online and use the web version of Teams as a temporary alternative.

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Microsoft Teams video not working on Mac

According to Microsoft, the Teams app is compatible with Mac OS X 10.11 El Capitan and later.

If you’re running the most up-to-date versions of both the Microsoft Teams app and a Mac, there shouldn’t be any technical hitches. However, it can be something as simple as system settings that are affecting the Microsoft Teams video facility.

Follow the instructions below to get the video function working again on a Macbook.

Apple Menu (Apple icon, to- left of screen) > System Preferences > Security & Privacy > Privacy > Camera > Check box to ‘allow‘ Microsoft Teams to access camera.

How to disable Microsoft Teams from startup: Windows 10

Microsoft Teams is available to download on both Apple and Windows devices.

For those using Windows 10, it can be frustrating if the app loads up every time you turn on your computer.

To stop the app launching automatically, please follow the next steps.

Start >Settings > Apps > Startup > Turn ‘off’ Microsoft Teams.

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