TalkTalk is one of the four major broadband service providers in the U.K. They have around 4 million users currently. Their prices are extremely competitive and their level of service reflects on their determination to remain as top providers of broadband services in U.K. However, If you are looking to change your service provider, these are the best alternatives. TalkTalk users have recently reported a talktalk error yvm102. Since TalkTalk is preferred by so many individuals all over the country, not everyone is able to fix these errors easily or by themselves. We have put together a guide to help you fix this error.
The error message is usually displayed as a result of a TV box connection issue. The first thing you need to do is to check your connection and test your line. Log in to your talktalk account if you need to track your usage, test your line, view or pay your bills or you need to view your current status. If you are still unable to identify the issue, follow the guide below. However, if you are experiencing another issue such as a playback freeze problem, here’s how you can solve that.
Fixing TalkTalk error yvm102 in easy steps
If you are experiencing talktalk error yvm102, it is due to a lost connection with the router. You can try the following steps to fix it:
Step 1: Checking your connection
The first troubleshooting step is always to check your connection. If there are any issues with the connection, you may need to contact your Internet Service Provider (ISP).
Step 2: Checking if your box is connected to the internet
TalkTalk requires a stable connection between your box and the internet. If the connection is experiencing issues, the box will not be able to work. Do the following to make sure that the box is working:
1- Acess the Main Menu
2- Go to Settings
3- Choose Broadband Connection
4- If the prompt says ‘not connected’, then simply click Edit Connection and choose Auto Connect.
Step 3: Checking if all of your cables are plugged
The issue may also be caused due to a hardware error. Check if the box is connected to the router by making sure that the ethernet cable is connected in the correct port. The cable might be a little old and may cause disruption with your connection. You can also try disconnecting and reconnecting to see if it solves the problem.
Secondly, check your powerline adapters. There should be two powerline adapters. One is with the YouView box while the other is connected to the router. Check both adapters and ensure that they are plugged correctly in the power socket.
Step 4: Restarting your router
Sometimes restarting your router solves the problem. Unplug it for 30 seconds and plug it back. In a minute or two, you will see if you have reconnected or not. If you are using powerline adapters, switch both of them off for 30 seconds. Here’s what you can do if your router does not connect.
Step 5: Restarting the box
Switch off your box by pressing and holding the power button for around 8 seconds. A ‘hello’ prompt would appear on the screen once the box has restarted.
Step 6: Contacting Support
If the steps outlined above do not fix the yvm102 error, you can contact TalkTalk’s support through email or by calling on their phone number. You can also look for a solution in their community section.
Why has my talktalk box stopped working?
Check your connection and all the power cables connected to the box. Perform a restart of your router and the box. If the problem persists, contact talktalk’s support.
How can I restart my talktalk box?
You can restart your talktalk box by going into the Menu. From the menu, select Settings and then choose Factory Reset. If you wish to keep your recordings, select Factory Reset Keep Recordings option.
Can I connect my Youview box with wifi?
Youview boxes do not support wifi. You will need a wired ethernet connection to connect it to the internet. If your router is far from the box, you can use powerline adapters.
How can I know if the service in my area is down?
You can login to your talktalk account online to check the status. A test can be run to identify whether the service is running or it is down due to any technical issues. In case you the service is down, you can contact talktalk support from your home phone number.