Disney+ has been a top-rated streaming service ever since its launch. It provides access to thousands of movies and TV shows. Moreover, it features amazing content from the Marvel universe, and most of the movies are exclusive to Disney Plus. The large selection of content and Disney’s name has gathered a huge number of users in just a short time.
Disney+ is available for all types of devices, including smartphones, laptops, smart TVs, Apple TV, and Chromecast.
If you have been enjoying Disney+ on your Chromecast, then there is a chance that you might have encountered a bug where you get no sound. In this guide, we will tell you why that problem occurs and how to fix it.
Disney Plus on Chromecast: No sound
There could be multiple reasons why you are getting no sound on Disney+ via Chromecast. If you are using a TV with built-in Chromecast, then the manufacturer might not have updated it to the latest firmware. This could result in malfunctioning of Disney+.
However, if you are using a stand-alone Google Chromecast device, this issue could occur if the Disney+ app and Chromecast are not running the latest software updates. Developers such as Google and Disney are continuously releasing new software updates to improve the user experience and solve bugs such as this one. So, it is always a good idea to keep your devices and apps up to date.
How to fix Disney Plus no sound on Chromecast
If you are running Disney+ on a Chromecast that is built-in into your TV, you need to check if it is up to date. To do that, download the Google Home app on your phone. Make sure that the TV and the phone are on the same Wi-Fi network. The Chromecast should be detected in the app; there you can touch the settings icon to see the firmware version. The latest firmware version (as of now) is 1.44. If yours is older than that, then check for updates on your TV.
If you are using a stand-alone Chromecast device, check the firmware version by the method as mentioned above. Update the Chromecast if it is not already running the latest version. Also, update the Disney+ app, if needed.
If the problem persists, unplug the Chromecast and wait for 10 seconds before plugging it back in and turning it on.
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Disney+ not working correctly on Android smartphone
If you are having troubles with the Disney+ app on your android smartphone, follow the below instructions.
First of all, check if the Disney+ app is up to date. You can check this in the Google Play store.
If the app is up to date, you need to clear the data and cache for the application. To do this, go to settings and then apps on your mobile phone. Locate the Disney+ app and open it. There open the option for storage and clear both the data and the cache.
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