Sky television is the crème de la crème when it comes to TV subscription services. The TV giant has been around since 1990 and, 30 years later, is showing no sign of slowing down any time soon.
From the entertainment package to additional movies, kids channels, sport and much more, the options really are endless when it comes to Sky.
Sky Q was launched in 2016 and is currently the latest streamlined box and service from Sky TV. And although we can certainly sing Sky Q’s praises, it’s not without its technical hitches now and again.
At Digi Helpdesk, our aim is to get you back to watching your favourite movies and shows in no time. So, let’s take a look at Sky error MR001 and how it can be solved!
What is this error and what does it mean?
Like many other errors that pop up with Sky, MR001 is related to problems with connectivity and means you cannot access the server.
The Sky Q system, in particular, needs a strong WiFi connection throughout the house to operate properly and bring you the quality content that you enjoy.
If you see this error code then it could mean your WiFi signal isn’t strong enough, so we would advise ensuring that the WiFi router is fully working and located in a suitable spot.
You could try moving the Sky Q mini boxes closer to the main box as this may help the signal reach them more easily.
You can test your WiFi using this website and if it’s too slow then you can get in contact with Sky and they should send you a WiFi booster for free.
Sky error MR001 solved with our step-by-step guide
First of all, just try rebooting the boxes and the router by switching them off at the mains. Wait around 30 seconds and then switch everything back on.
Sky error MR001 usually means that the Sky Q mini box can’t get the IP address from the router.
Restarting the router often means that a quick software update will take place and the IP address will be sent through without a hitch.