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How to fix Microsoft Teams stuck on presenting: Correct your work status

Person using laptop Microsoft Teams

Microsoft Teams has become the go-to app for remote meetings, particularly since working from home has almost become the default through 2020. Unfortunately, some users are reporting that Microsoft Teams is stuck on ‘presenting’.

Microsoft Teams is the perfect app for co-workers and teams to communicate remotely – or in-office – using one simple platform. Unfortunately, as with any program on the PC, sometimes Teams can display errors.

So how can you fix this status issue? And more importantly, how can you avoid Microsoft Teams status getting stuck in the future?

Let’s take a look at how to fix status issues on Microsoft Teams, and how to avoid them happening again.

Woman using laptop frustrated
Photo credit: Jan Vašek via Pixabay

Microsoft Teams: Why is my status getting stuck?

Microsoft Team status issues seem to happen more frequently when a new version of Teams is released.

There is no outright answer as to why this error occurs, however, it is more likely to happen if you have not yet updated your software to the latest version of Microsoft Teams.

Whilst it can be a frustrating error to deal with, there is an easy solution to your Microsoft Teams status getting stuck on ‘Presenting’. Let’s find out how.

How to fix Microsoft Teams status stuck on Presenting

Teams offers a whole range of features, from online chat, meeting scheduling and of course, presentations. When using the presentation feature, you can share your screen with others present in the meeting – the attendees. Whilst you are using this feature, your status will display ‘Presenting’.

Recently, however, users are reporting their status is stuck on ‘Presenting’ – unhelpful if you want to show as ‘Active’ and make yourself available for other communication.

So, let’s look at how you can fix this issue.

Currently, the best way to fix this status issue is to reset your status completely. The way to do this is to go to your status on your Microsoft Teams dashboard.

Underneath your list of statuses, you should see the option to ‘Reset Status’. Select this option and you should find your status is refreshed completely. This fix is also useful if your status is stuck on ‘Away’ – another common issue Microsoft Team user’s encounter.

If you find your Microsoft Teams status is stuck on ‘Presenting’ repeatedly, you can log this as a diagnostic issue to Microsoft directly. The best way to do this is via Microsoft Teams Support.

So, now we know how to fix this status issue, but how can we prevent it in the future?

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Microsoft Teams: How to avoid Status issues

As we mentioned earlier, the most common reason for Microsoft Teams status getting stuck on ‘Presenting’ – or any other status – is not having the latest version of teams installed.

So, to decrease the chances of encountering this status issue, the best thing you can do is ensure you always have the latest version of Microsoft Team installed on all your devices.

Usually, the app will alert you to new versions as they are released. Of course, sometimes we dismiss these alerts and forget to update later on!

To check you have not missed any updates on your Microsoft Teams desktop app, you can select your profile picture at the top of the app, and click ‘Check for updates’. This will then let you know if you have installed the latest version.

If you are using the web app – you will always be using the most current version of Microsoft Teams.

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