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1, Q, A, Z keys not working on your HP laptop? How to fix the problem

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HP laptops are generally of high quality and offer a great device at a fair price. HP laptops don’t tend to have a lot of issues with them, but with all tech, things can go wrong.

It can be tricky to know where to start if you’re faced with a non-working HP laptop keyboard. And if you just need to fix the 1, Q, A, Z keys, things might be even more confusing.

There are a lot of people saying that the keys ‘1, Q, A and Z’ are not working on their HP laptops and that they need to find out how to fix them.

Our experts have put together a step-by-step guide below on how to fix these problem keys and why the fault may have occurred.

1qaz keys not working on hp laptop
1qaz keys not working on HP laptop

Why would the 1QAZ keys suddenly stop working on my HP laptop?

The problem might not be limited to just these keys, but if any of your HP laptop keys look to be faulty it can be an issue when trying to use your device in everyday life so its important to fix it.

Firstly, it could be a hardware issue. If a number of the keys aren’t working, maybe they are damaged.

Inspect each key to see if there is any physical damage and try to remember if anything has been spilt on them as this could have consequences on the machine.

If there is no obvious reason they might have stopped working then keep reading below to perform a test and hopefully get them typing again.

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How to fix these keys in the easiest way possible

  1. To perform a keyboard test to assess the hardware functionality, turn off the computer, turn it back on and immediately press Esc constantly about once a second.
  2. When the menu appears, press the F2 key to enter the main menu.
  3. Click ‘components test and keyboard’ to begin the test and hopefully, it should be able to tell you what the issue is with the affected keys.

If that hasn’t worked and the keyboard is still playing up the laptop could just need a software update or it could be more serious, you can contact our experts here for more help.

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Deals on some great laptops

If there is no way to repair your laptop then maybe you can look into getting a new one. There are always some great deals going around.

The Acer Aspire 3 is on sale at Amazon for £269 which is a bargain for a high powered machine.

From Currys, you can acquire the Lenovo S340 for £239 which is perfect for work or browsing on the go.

Lastly, the ASUS E203MA is just £149 from John Lewis and is extremely lightweight, the perfect portable laptop.

Alternatively, we can always arrange for a Digi Helpdesk technician to come out and take a look at your laptop and potentially get the device repaired.

Get Laptop Support From a Digi Advisor..