The BBC’s on-demand catch-up service, iPlayer, has been running for a huge 11 years in 2019.
With shows such as Strictly Come Dancing, Eastenders and The Apprentice on offer, fans of the BBC really can’t afford to go without.
If you’re trying to use a VPN (Virtual Private Network) to watch BBC iPlayer from somewhere other than the UK then you may encounter some issues.
Usually, these services are great because they protect your privacy online and allow you to jump locations virtually to watch the TV you want to.
However, using a VPN with BBC iPlayer can sometimes result in ‘error 02001’.
Why is BBC iPlayer not allowing me to use a VPN?
A lot of BBC iPlayer users will be based in the UK and therefore won’t require a VPN. Remember: You have to have a TV License to be able to watch BBC programmes.
However, if you’re not based in the UK and a VPN is your only option to watch BBC shows, then it can be frustrating when things don’t work.
If you’re here then it probably means that BBC iPlayer has detected that you are using a VPN and you’re unable to watch your desired TV show.
Sometimes if your IP address isn’t refreshed then iPlayer will be able to block the IP address – therefore you won’t be able to view the BBC content.
We recommend using ExpressVPN as they will update the IP address and workaround the issue.
You may be blocked from watching BBC programmes due to rights issues with particular shows, some programmes are simply only available to watch in the UK.
Is there a way to fix the VPN error and get things working again?
Here are a few things to try and see if BBC iPlayer will work on your device.
- Firstly, clear your cookies or try a different browser (Google Chrome or Internet Explorer) than you are currently using.
- Alternatively, you can ask your VPN’s customer support team which server to use, since sometimes only a few will allow you to watch the most popular streaming services.
- Perhaps try watching on a desktop PC instead of a mobile device. The device that you choose to watch programmes on can make a difference to what you have access to.
- Lastly, if your VPN service isn’t allowing you to watch the programmes you want to, why not choose a different VPN provider?
How to use BBC iPlayer with a VPN and suitable providers
If you’re looking for a VPN for the first time, or you’re switching to one that allows you access to BBC iPlayer then let’s take a look at which VPN providers are best.
Sign up for a suitable VPN. We recommend a paid-for service such as ExpressVPN, NordVPN or CyberGhost. Download and install the app – taking care to get the appropriate version for your device.
Connect to one of your VPN’s British servers. You’ll need to create an account and then you should be able to watch all the content that the BBC has to offer.
Try playing a video. If it doesn’t start right away, clear your browser’s cookies and cache, then reload the page.
The following VPNs are all known to work with BBC iPlayer: ExpressVPN, NordVPN, CyberGhost, PrivateVPN, SaferVPN and VyprVPN.
If you still experience any issues to do with BBC iPlayer or using a VPN then don’t hesitate to contact Digi Helpdesk today on 0800 433 7963. Alternatively, visit our Facebook page and send us a message.
ARE YOU HAVING ISSUES WITH YOUR DIGITAL DEVICE? CALL DIGI HELPDESK TODAY ON 0800 433 7963.