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How To Quickly Fix Netflix Error nes-500 in 7 Easy Steps

netflix error nes-500

You might have come across with Netflix error nes-500. This error is happening to more and more Netflix users. Quite often, these server errors originate from Netflix itself. If you can’t find anything wrong from your side, sit tight and follow the Netflix Twitter page for updates on the server errors.

Netflix is an internet video streaming service. You can watch movies and TV shows on your smart TVs, computer, tablets, and mobile devices from different Netflix libraries. However, quite a few server errors can stop you from accessing Netflix.

Netflix Error nes-500

netflix error nes-500

A lot of Netflix users reported an NSES-500 error while watching their favourite shows. The error comes with the following message.

“Something went wrong. Sorry, we’re having trouble with your request. You’ll find lots to explore on the home page”. This message is accompanied by an error code NES-500.

How do I fix Netflix Error 500?

netflix error nes-500

According to Netflix, if you see this error message, you need to refresh your browser. However, if you still see the 500 error, try the following methods.

 Check Netflix Servers

To check the status of Netflix, visit its dedicated page on the help centre where you can see its servers’ current situation and the problems they might have encountered. If Netflix servers are down, the best thing to do is to wait until the servers get back up again.

Re-Login To Your Netflix Account

Temporary glitches and bugs on Netflix can cause your user data to be corrupted. If this happens, a 500 error can pop up on your screen. To fix this, try signing out of your Netflix account, wait for a few minutes, and log in again. This will refresh your account data.

Restart Your Device

Sometimes, your smart TV, mobile device, or computer might be experiencing bugs while operating. This can cause a lot of applications to malfunction. If this is the case, close the Netflix app and restart your device to see if that fixes the error.

Clear Your Browsing Cache and Cookies

Browsers store temporary data on your device. This data is used to improve the loading times of websites you’ve previously visited. This data is called cache and cookies that can accumulate over time and get corrupted. As a result, your browser can malfunction while you visit Netflix.

Therefore, it is best advised to clear your caches and cookies from your browser. Then login back again to Netflix and see if it fixes the 500 error.

Disable Browser Extensions

A few browser extensions and add-ons may not be compatible with Netflix and could interrupt its standard workflow. This incompatibility can cause the 500 code. To fix this, turn off your browser extensions one by one and visit Netflix to single out the culprit extension.

Alternatively, you can install another browser without any extension or add-on and see if Netflix operates on it without any trouble.

Turn Off Your VPN

Virtual private networks or VPNs are third party applications that provide security to your home or local network by changing your IP address randomly to keep your identity private. Although VPNs are great for security purposes, these VPNs can cause conflicts in your network and make it difficult for your devices to communicate with Netflix servers.

To check if your VPN is the cause of the Netflix 500 error, turn off your VPN and access Netflix and see if that fixes the issue.

Reboot Your Router

A lot of times, your router may need a restart to function normally. Netflix needs good internet speed to operate properly. Therefore, restart or reboot your router by turning it off and wait 30 seconds before turning it back on. Afterwards, go to Netflix and see if the issue persists.

What Is Error Code NSES 404?

netflix error nes-500

Netflix users report that they see an error when they are searching for a particular title on Netflix. The following error message is displayed.

“Lost your way? Sorry, we can’t find that page. You’ll find lots to explore on the home page”

The Error Code NSES-404 is shown below the error message.

The reason that you might be seeing this error is that your specific title is not available in your Netflix country library. To fix this issue, you need to use a VPN and connect to that country’s server. To do this:

  • Download a VPN extension for your browser
  • Sign in to the VPN using your login credentials
  • Connect to the country in which the Netflix library is located
  • Go to Netflix and see if you can stream your title without seeing the NSES-404 error code

Why is Netflix giving me an error message?

netflix error nes-500

Netflix can give you an error message for the following reasons.

  • Your network does not allow Netflix streaming.
  • Slow internet speed.
  • Poor WIFI signal strength.
  • Netflix app malfunctioning.
  • Accumulating browser caches and cookies.
  • Browser extensions causing Netflix to malfunction.
  • Netflix servers are down.
  • Your device or router needs rebooting.
  • You are using a VPN to access Netflix.

How do I fix Netflix server error?

netflix error nes-500

Quite often, Netflix server error is caused if your network connection is facing a problem. Sometimes, the error resolves by itself. However, you can try the following methods if you think that the cause of the error is from your side.

  • Make sure that your network allows Netflix streaming.
  • Make sure that you have a good internet speed and an excellent WIFI signal strength.
  • Instead of the Netflix app, visit the Netflix website.
  • Try to connect to Netflix with cellular data if WIFI is the source of the issue.
  • Avoid using a VPN.
  • Use a browser without extensions or add-ons.
  • Clear browser caches and cookies.
  • Restart your network and devices.
  • Restore your internet provider’s default settings.
  • Reset the Netflix app on your device.


Netflix server errors can interrupt your joy of watching your favourite movies and TV shows. If Netflix servers are not down and you are experiencing Netflix errors, use the fixes in this guide to solve your Netflix error nes-500 and 404 errors. However, you can always contact Netflix support if the errors persist.