Apple’s music service iTunes was initially released a whopping 19 years ago. Since then, the media player and library has undergone some changes.
Available on both Windows and Mac devices, iTunes is used by people all over the world.
More than just a music player, podcasts, books, video content and more is streamable via the app. And while iTunes is a staple for many media lovers all over the world, it doesn’t come without the odd hitch.
So, what are iTunes errors 9039 and 11571? How can we fix them?
iTunes error 9039 and 11571
While using Apple iTunes, the last thing anyone wants to be confronted with is an error code.
In this case, many users are seeing two error codes – 9039 and 11571.
You may have experienced these error messages while attempting to use and download from the App Store.
Although both errors 9030 and 11571 are technically ‘unknown’, thankfully, there are many steps to take which should alleviate the issue and see iTunes working correctly.
iTunes error 9039
Although they seem to appear alongside one another, we take a look at these error codes individually. Error code 9039 is an unknown error and according to the Apple website, isn’t listed as an error code with a specific fix.
By the looks of things, the error isn’t device-specific. As well as iTunes users, HomePod and Apple Music users also experience error code 9039.
To get the error code rectified, ensure that you’re using the most up-to-date software available.
Does it make a difference if you plug your device directly into the computer or laptop? A direct connection may fix the error code.
Always try restarting all devices you’re using – including your home wi-fi – you never, know this simple reboot could fix the issue.
You can also try signing out of iTunes and back in again using the following steps.
- Go to your Apple Account > Sign-out of iTunes or Apple Music.
- Quit iTunes/Apple Music
- Reopen your chosen app.
- Now, signed back in by heading to Account > Sign in.
iTunes error code 11571
Error code 11571 also isn’t listed on Apple’s iTunes error code support page.
It seems that this error code is recurring – just when you think it’s gone for good, it reappears. However, we do have some troubleshooting tips to run through to get the error ousted.
It’s worth mentioning that the error could be on Apple’s end, rather than yours. So, check for any outages here.
You can also try using another wifi network or your cellular data to attempt to get iTunes working, error-free.
Also, consider if you’re using any security software. If so, this may be blocking iTunes from working correctly.
Finally, ensure the date and time on your device are set correctly for your time zone.